I spent last two months understanding why I was unable to install VMware products on my Windows 7 Professional x64 Workstation: double click on the installer, accept UAC warning….and nothing happens!! No errors, no events in Event Viewer, no process in the task manager…nothing ! I don’t remember how many hours I spent googling for a solution…
One month ago I reinstalled the workstation due some other issues and I was happy to install VMware Workstation, VMware Player and VSphere Client again…but all the products failed to install AGAIN !! I was really frustrated 🙁
Yesterday I was speaking with an high-skilled IT guy so I asked him about this issue and his answer was “I never had this issue before….really strange!” and we both start again to deep investigate the issue.
We found an useful article on VMware Community forum about similar issue installing VMware Player (https://communities.vmware.com/thread/408832): user Andrè describe the process “fixcamera.exe” as VMware Setup killer: I checked the Task Manager and I have it running on my system ! I killed the process and start the setup again: IT WORKS ! Finally I solved this issue !!!
Now the question: what is “fixcamera.exe” ? It’s a component installed by cheaper webcam and I found it on my usb camera drivers CD. I have make some tests with process running or not and the webcam works great in both scenario.
Without fixcamera.exe running process I have finally VMware products without any issue, so I decide to clean my system from this tool:
- Using Task Manager kill “Fixcamera.exe”. It is a 32bit process.
- Delete fixcamera.exe from C:\WINDOWS\System32
- Using Regedit remove fit from HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN
- Check your Startup folder if there is any link to that file.
I hope this article will help !!